GENUINE PRODUCTS COOKED WITH CARE FOR YOUR DOG

Terms and Conditions

Responsible for publication: HAPPY MUSEAU

Site administrator: info@happymuseau.mc

Authorization for this site has been requested from the Government of the Sovereign Principality of Monaco. For any questions and comments regarding the operation of the site and its functions, please contact the website administrator.

Copyright and responsibility

The information contained on this website is governed by Monegasque law and is provided without any kind of guarantee, either explicit or implicit. This information may contain technical inaccuracies or typographical errors. The information contained herein is not contractually binding and may be subject to change without notice. All content, pages, scripts, icons, and sounds on this site are the exclusive property of HAPPY MUSEAU or the holders of the cited rights. Any production, reproduction, or representation of this site, in whole or in part (texts, sounds, or images), on any type of medium is prohibited. Failure to comply with this prohibition constitutes an infringement that may result in civil or criminal penalties. The use or reproduction of the name HAPPY MUSEAU, as well as all logos and images of HAPPY MUSEAU, whether alone or in association, for any purpose is strictly prohibited. HAPPY MUSEAU is not responsible for the content of any other site you may access through the official HAPPY MUSEAU website. It is expressly understood by the user of this site that under no circumstances shall HAPPY MUSEAU be held liable for any loss, whether direct or indirect, material or immaterial, or special, arising in particular from the consultation and/or use of this site or of other linked sites, such as the use of textual, audio, or visual information that may be included, and in particular from any financial or commercial harm, loss of programs or data in the user’s information system, or otherwise. In the absence of specific contractual obligations, HAPPY MUSEAU may at any time delete all information or references to this site, or even remove the site itself, at its sole discretion and without notice. The databases included on the Internet server are protected under Monaco law.

Nominative information

The personal information included on this site, or collected by “online” means, has been collected in accordance with Monegasque Law. Anyone who has provided information has the right to access, modify, rectify and delete the information by sending an email to the website administrator. Intellectual property rights Ex: The brands, logos, drawings, models and, more generally, all distinctive signs present on the site www.happymuseau.mc are the exclusive property of HAPPY MUSEAU consequently, HAPPY MUSEAU will take legal action against anyone who, directly or indirectly, infringes its rights. HAPPY MUSEAU also informs that this site is a work protected by copyright. HAPPY MUSEAU is the owner of the copyright of each page that constitutes this site, its structure, as well as all the elements it contains (photographs, texts, etc.). We therefore remind you that any use or reproduction of any part of the site is strictly prohibited. Website Publisher: HAPPY MUSEAU Registered office address: 7, Avenue des Papalins HAPPY MUSEAU is registered in the Monaco Trade and Companies Register Official European VAT number: FR 62 0001 67 956 Hosting: Keliweb s.r.l.

General conditions of sale

We are committed to offering you high quality and authentic products, Our products are handcrafted, carefully made through manual processes, for this reason it is important to note that this handcrafted nature may lead to variations in the product range and production times.

  1. The HAPPY MUSEAU online sales service is reserved exclusively for adults purchasing items for personal, non-professional use (not for resale), and for legal entities purchasing items for purposes unrelated to their professional activity, having agreed to complete the required fields during registration and having a delivery address located in one of the areas served by HAPPY MUSEAU. Any purchase made in violation of the above conditions will render the buyer liable. HAPPY MUSEAU reserves the right not to fulfill any order that appears unusual or that challenges the principle of personal use. These general and specific sales conditions cover all items offered on the happymuseau.mc website (hereinafter "the Site") and exclusively govern the relationship between HAPPY MUSEAU (a sole proprietorship), headquartered at 7, Avenue des Papalins, 98000 Monaco, registered with the Registre des sociétés de Monaco (Monaco Business Registry) and identified by EU VAT number FR 62 0001 67 956, and its customers via the Site, to the exclusion of all other conditions.

  2. Acceptance of our general and specific sales conditions: submitting an order through our Site implies full and complete acceptance of HAPPY MUSEAU's general terms of sale and any specific sales terms applicable to your order (items ordered as listed on the Site, within the specified quantities, selection, price, etc.). Please note that the Site provides a feature that allows you to correct or modify your selection before final confirmation.

  3. Each item offered on the Site is accompanied by a brief description indicating its characteristics, quantity, and price. The photographs used to illustrate our products are non-contractual and are provided for general reference only. HAPPY MUSEAU cannot be held responsible for any inaccuracies that may occur in the photos.

  4. Offer Validity

    The validity of our ranges is guaranteed only during their online display period and within the limits of available stock. If an item is no longer available after an order has been submitted, we will contact you by phone or email as soon as possible to agree on one of the following: - postpone delivery while waiting for the product to be restocked if possible; - replace the product with an equivalent item in terms of quality and price; - cancel the order and refund any amount paid, in accordance with the terms and conditions defined in Article X below.

  5. Username and Password

    To register on the Site, you must select a username and an email address. You will receive an email to generate a new password. Your username and password constitute proof of your identity and you are responsible for any order placed using these identifiers. They hold the value of an electronic signature. You are solely responsible for your username and password and will be held solely accountable for any consequences resulting from their use by third parties who may have access to them, unless it can be proven that such access was due to a fault directly attributable to HAPPY MUSEAU. If you forget your password or username or suspect unauthorized access, a feature on the Site allows you to recover your username and choose a new password.

  6. Form of Contract: Procedures and Proof

    6.1 Registration and order confirmation: Any order placed results in a summary before being asked to confirm the order by indicating your chosen shipping address and payment method. Once confirmed, the order is automatically recorded and becomes final, subject to the legal reservations detailed below. Any order paid by credit or debit card is considered effective only when the card issuer debits the relevant amount. If the card payment is refused, the order is automatically cancelled and no compensation is owed to the customer, who is informed of the refusal by a message on screen from the card issuer.